Perton Manor
Specialist Care for for People Living with Complex Mental Health Needs
What we will do for You
Perton Manor offers a warm welcome to the friends and families of those in our care. We believe it is important that clients are able to continue meaningful relationships with their loved ones, without the barriers or restrictions that can sometimes occur when someone begins receiving full-time care outside of the family home. Therefore, our doors are always open to visitors from breakfast time, right through to evening.
We understand how distressing supporting a loved one with dementia and/or other complex mental health needs may be. Therefore, we endeavour to take a sensitive, yet open and transparent approach when discussing client care, actively promoting the inclusivity of families in deciding on how best to tailor care for the family member living with us. We ensure that we maintain consistent contact with families, keeping them involved on every step of the journey.
Our Nursing and Management Teams maintain a presence in and around the home, operating an open-door policy for relatives. They are available to talk to if you have any questions, concerns or need any advice and re-assurance relating to your family member’s care.
For individuals in our care who are supported by our External Multidisciplinary Team, our Dementia Service Specialist is available to meet with families and explain where the individual is in their dementia pathway; taking them through our own Dementia Pathway Profiling and explaining how we meet the changing needs of the individual, as they progress through their dementia pathway.